Dr. Gerhard Plenert has recently joined HKPO after his time at the Shingo Prize Institute as the Director of Executive Education. Dr. Gerhard Plenert has been helping organizations execute operational and supply chain transformations for more than twenty years. Dr. Plenert was also a tenured full professor at California State University, Chico, and a professor at BYU Provo, BYU Hawaii, the University of Malaysia, and the University of San Diego. Dr. Plenert has also written several books which we are making into a Virtual Learning Series.