HKPO is definitely one of the new trailblazers for the Shingo Institute. We couldn’t have made the virtual shift without your wonderful support. Thanks so much!

My name is Megan Sherwood, I am a respiratory therapist by trade, but have moved into my new role as a quality analyst at my local hospital through my training as a Green Belt and schooling. I received my Green Belt in Lean Six Sigma through HKPO in 2018. It was an amazing experience and I was provided with resources that I still use now. It was broken down into digestible pieces of information and they made sure we understood and could apply what we had learned before the class was over. They were so helpful during the whole class, even when we weren’t in the classroom, if we had questions or needed anything. I was 37 weeks pregnant when I took the second half of my class and they were so accommodating and caring during our class. I was able to bring back many of the lessons and tools I’ve learned in the class to my personal and work life. I am now leading my hospital in implementing Lean Six Sigma to be utilized for our performance improvement projects. I gained the knowledge to be able to help other people who have not had experience in Lean Six Sigma and to share with them what I have learned. To receive my Green Belt, we completed Green Belt projects. By doing this I was able to help reduce the amount of times we were missing orders for sputum cultures drastically, which resulted in better patient care. They really help show how Lean Six Sigma is utilized and used in a health care setting, not only in industry. I am forever grateful for the class and am thankful that I had the opportunity to receive this training from this great group of caring individuals.

It was a pleasure to work with HKPO during the fall of 2019 as ZAGG moved through its transformation journey. We evaluated multiple consultants and chose HKPO and Jennifer because of her qualifications, breadth of knowledge and willingness to customize her approach and training to our unique needs. We were able to structure a unique training program to meet the specific needs of our business and culture. We had countless pre-meetings to customize both the on-line training modules as well as the in class-room training. The HKPO team helped us with project selection and charter review as well as follow up coaching and information sharing. All of this was done within the budget we requested. Student feedback was excellent and as they leverage the DMAIC and Lean tools they learned the business continues to reap the benefits of our investment. I look forward to working with HKPO again.

I was introduced to the HKPO team through a mutual colleague within the lean community. Immediately, the HKPO team’s energy and willingness to help filled a gap of uncertainty regarding where and how to start our lean journey. Not only did they facilitate an in-depth, behind-the-scenes tour of one of the most impressive lean organizations that I have ever visited, within a few days they helped us articulate a training plan that was approved by our owners and executive leadership team.
HKPO’s team of lean “journeymen” offer a wide array of work experiences that are relatable to our diverse team of executive leaders within sales, marketing, human resources, operations, hospitality, and finance. Although our journey is still in the early stages, I fully believe our company is now better-posed to handle the uncertain economic times that lie ahead.
Sincere thanks and appreciation to CEO Jennifer Ralston and the HKPO team for helping to kick-start our lean journey! As our transformation continues, it is encouraging to watch a few non-believers convert into strong advocates of lean and the Shingo methodology.

HKPO was a key component of our overall strategy to deliver a business improvement program to a key client. Their knowledge of lean and six sigma concepts and ability to teach those in a clear concise manner was exceptional and resulted in over 600 employees being fully trained on these tools. The HKPO experts could always be counted on to execute what was asked of them and was truly a value-added member of our team.

HKPO experts have been our go-to instructor for Green and Black Belt training. Their depth of knowledge and ability to connect with the class are outstanding and have resulted in dozens of trained and certified employees at our division. I definitely recommend the HKPO team for any process improvement and training needs.

The HKPO team always bring the highest level of professionalism and knowledge. Their commitment to the success of everyone that goes through their events is truly remarkable. HKPO events and courses provide the most valuable and latest techniques.

The HKPO team has fantastic Lean/Six Sigma practitioners who have trained hundreds of belts over my 5-year career at L3 as the Director of Continuous Improvement. They delivered the same high-quality product every time with minimal variation. I learned that having the HKPO experts to lead the training allowed me to stay as involved as I wanted, but at the same time enabled me to work on critical business issues with tight deadlines. All I had to do was coordinate the logistics, kick-off the class and hand it off to an HKPO team member. They communicated with me daily to keep me up to speed on what is going well or not going well so we could adjust as necessary. HKPO experts are the solution to any busy full-time CI professional needing a MBB Master trainer on staff. I strongly recommend you leverage their talent like we did to supplement our small staff so that critical CI activities don't come to a stop when training season comes around and also to ensure the same consistent top-notch delivery every single time.

HKPO experts have been both mentors and coaches to help get our firm and myself up to speed on Lean Six Sigma. HKPO has done an excellent job in helping me to become a Lean Six Sigma Black Belt. Their team has trained many more in our organization to become green belts and yellow. HKPO has also held multiple Kaizen events on multiple projects that have yielded great results for our firm. I would highly recommend HKPO to anyone as they embark on their Lean Six Sigma journey.

Our HKPO team members went directly for the heart of our issues. They provided the needed training and the abilities to jump start our team with the required skills to do Green Belt Six Sigma work. Applying their knowledge and support throughout the process and giving of their, time, and energy truly was the backbone of the product HKPO supplied. Each expert gave freely of their personal time and energy to ensure that our team was getting the support and knowledgebase required to reach certification for green belt status. Our team will work with HKPO the coming months to implement the Six Sigma tools and techniques to ensure desired future results on projects.

Our HKPO team member provided "outstanding" facilitator support by continuously and proactively pushing the Core and Working Group teams to initiate their next developmental phases in a timely manner; as well as helping them explore and document their current requirements. They also freely provided "expert" advice to both Leadership and working-level members to help enable significant progress up and down the chain of command. HKPO are true professionals!!

HKPO experts are highly effective and they adapt to the needs of your organization. Several individuals in my organization targeted Six Sigma certification, but they had varying degrees of experience and competence in Six Sigma methodologies. HKPO worked with us to develop individual preparation plans in addition to group sessions that produced great results.

The HKPO team are truly experts in the Lean Manufacturing process. With their hard work we have been able to streamline many of the outdated processes and procedures in our area. HKPO is driven, dedicated, professional and knowledgeable.

HKPO Lean experts possess strong Six Sigma knowledge and business process improvement skills. They provide strong leadership and mentorship for many black belt candidates working on very significant projects. HKPO is known for their strong interpersonal and organizational skills, being able to simplify concepts and choose best approaches for complicated initiatives. They work on getting results quickly, leveraging appropriate tools and working collaboratively with teams at all staff and management levels. Most importantly, anyone on the HKPO team is a pleasure to work with.

The HKPO team takes initiative to drive strong business results. They are extremely positive in their approach and know how to influence senior leaders. HKPO experts are extremely energetic and bring laser focus to achieving results. They have been a tremendous asset to our team.

I am writing to endorse HKPO Lean Six Sigma Experts for the Training Services recently provided to my company. We had great success and the entire class passed the ASQ SSBB with the exception of one person.